+1 (603) 841-6143
Talk to a person on our support team. The same number reaches sales.
Hours[support hours]Also in the appLock screen
Call supportKuber support
What do you need a hand with?
Call our team, send us an email, or ask Kuber right inside the app. Pick the door that suits the moment.
[support email]
Best for questions that need a screenshot or a little detail. Tell us your restaurant name and what you were trying to do.
We reply within[response time]Also in the appLock screen
Email supportPress ⌘K
✦Ask Kuber⌘K
How do I split a bill evenly?Here’s the guide for splitting a bill evenly. I can walk you through it on your screen.Show me howFrom Kuber help
Help inside Kuber
The answer is on the screen you’re using
Ask Kuber answers how-to questions from the app’s own help. Tap Show me how and it lights up the real buttons, one step at a time, while you do the task.
Meet Ask KuberCheck · T12
2 × Ribeye$84.00
Burrata$14.00
Fries$7.00
2 × Lemonade$8.00
Tiramisu$9.00
Tax$10.98
Total$132.98
DiscountSplitPay
✦Show me howStep 2 of 5Tap Split to choose how to divide this check.BackNext
Ask Kuber, anywhereTap ✦ or press ⌘K and ask how to do something. Answers come from the app’s own help.
Show me howKuber spotlights the real buttons on your screen, step by step, so you learn by doing the task.
Contact support on the lock screenTap to call or email our team straight from the lock screen.
Guides
Open any guide from Ask Kuber with ⌘K, then tap Show me how.Step-by-step, on your own screen
Mark an item sold out
Guide · [n steps]Show me how →Split a bill evenly
Guide · [n steps]Show me how →Add a menu item
Guide · [n steps]Show me how →Seat a waitlist party
Guide · [n steps]Show me how →Adjust a tip
Guide · [n steps]Show me how →Add cash to a register
Guide · [n steps]Show me how →Close the day
Guide · [n steps]Show me how →Ask Kuber in your own words
It answers from the app’s help, right where you are.✦ ⌘KMarketing screens also have a Help panel with answers to common questions.
Kuber statusStatus page
All systems [status]
Last checked[time]
Details[status page link]
Status & reliability
Built to keep service moving
- If the internet drops, offline mode keeps orders and kitchen printing going.
- Every release that touches orders, payments, the kitchen or sync passes a 29-check outage drill first.
Sales
Not on Kuber yet? Talk to sales.
Book a demo and we’ll walk you through Kuber for the way your restaurant runs.
T4 · 2 guestsBurrata$14Ribeye$42Lemonade$4Send
FAQ
How do I reach Kuber support?
Call +1 (603) 841-6143 during [support hours], or email [support email]. Inside the app, Contact support on the lock screen gives you tap-to-call and email.
What happens if the internet drops?
Offline mode keeps orders and kitchen printing going. Every release that touches orders, payments, the kitchen or sync passes a 29-check outage drill before it goes out.
How do app updates work?
Kuber checks for updates when the app starts. When a new version is ready, it prompts you to update.
Where can I find step-by-step guides?
Press ⌘K or tap ✦ to open Ask Kuber, ask your question, then tap Show me how. Kuber spotlights the real buttons one step at a time. Marketing screens also have a Help panel with FAQs.